90 Days Exchanges!
We appreciate your interest in our products at FansKiks. Our custom shoes are meticulously crafted to suit your preferences and we take pride in ensuring our customers are completely satisfied with their purchase. In the rare event that there are any issues with your order, we are committed to making it right.
Please notify us within 90 days of receiving your order if you encounter any problems, and we will make every effort to resolve them. While we cannot accept returns due to the customized nature of our products, we do offer size exchanges if the shoes do not fit as expected. Furthermore, if any of our products are damaged or defective, we will provide free replacements.
To initiate a replacement or size exchange, please contact our customer service team at firstname.lastname@example.org and provide them with your order number and a brief description of the issue.
We are delighted that you have chosen FansKiks and we hope that you will enjoy your new custom shoes to the fullest.